Weather & Deposit/Cancellation Policy

Due to the very nature of our business, we are at the mercy of the weather.  We adhere very strictly to the following weather policies for safety reasons:

• We will NOT set up a unit if it is raining or the weather forecast is predicting driving rain during your reserved times. It is extremely dangerous for anyone to jump in the units if they are soaking wet and not designed for it.
• We will NOT set up a unit if the wind consistently exceeds 25 miles per hour.
• We cannot set up in extreme cold situations, as the vinyl becomes too cold to roll back up at the end of your event.  We will discuss any concerns regarding the temperatures at the time the reservation is made.  During the winter months, or rainy seasons, we strongly recommend locating an indoor facility to host your event.  There are many area churches or community centers who offer free or low cost fees to rent their indoor gyms, fellowship halls, etc.  All of our bounce houses are between 10' and 18' tall.  Ceilings 20' or higher will accommodate all of our units.  Most indoor facilities will have 15-18' high ceilings. Please confirm the ceiling height before making your reservation as our deposits are non-refundable!
  

We keep a very close eye on the weather for days before your event is to take place. If we have any concerns at all regarding outdoor events, we will contact you to discuss alternate arrangements. 

We require a non-refundable deposit of 50% of the total rental to hold your reservation, with the balance due upon delivery.  All deposits are non-refundable in the event of a cancellation.  If Jumpers 4 You has to cancel your bounce house rental on the date of your event due to rain or other weather related issues, your deposit will be retained and applied to your next rental within 365 days.

If your reservation needs to be rescheduled, a $25 per unit, machine or service rescheduling fee will be assessed to the balance due.  Because we normally rent our units out weeks in advance, if you call us 6 days or less before your original event date, a $50 per unit rescheduling fee will apply.  Events canceled or rescheduled on the day of your scheduled event require payment in full.  We understand better than most that uncontrollable issues arise to require cancellation or rescheduling, and we are more than happy to discuss your situation.  99% of the time, we are able to meet your scheduling needs in the event you need to reschedule your reservation.

Please contact us if you have any questions or concerns regarding our Weather, Deposit or Rescheduling/Cancellation Policies.  Cancellations or Reschedules must be made in writing to info@ jumpers4you.com.

Age Guidelines
 
We have found that it is best to group children by age or size for the safest jumping experience possible. Use the following guide to decide which unit will best suit your needs.

* Please do not allow pets or animals in the area of the units*

• 20% Church and School Discount: (we require that you supply us with a tax exempt # or form prior to set up of unit.) Event must be held on church or school property.

• 15% Multiple Unit Discount: rent 2 or more units on the same day. If you are purchasing a package deal, we will give a 15% discount only off the additional lower rated unit you are renting.

• 10% Military Discount: Must show Military ID upon delivery. Not valid with other discounts, offers or packages.

• Absolutely none of the following items are allowed inside the unit: SILLY STRING, food, drink, candy, gum, sharp objects (toys, obtrusive jewelry), sunglasses, shoes or animals. We highly recommend that eyeglasses be removed if possible so that they are not broken.
• A responsible adult (21yrs or older) must be present at all times when children are in the unit.
• No flipping, climbing the netting, jumping or pulling on the support pieces.
• Do not allow children to go behind the unit where the motor and blower tube are located.
• Individuals under the influence of drugs, alcohol or another illegal substance are strictly prohibited from the area within 100 yards of the inflatable unit.
  
• 4 feet of clearance from the sides of each unit from any objects in ALL directions is required.
• We will not inflate under trees or low lying power lines.
• We will not inflate on sand, gravel, rocky areas, slopes or areas near broken glass.  Please clear all rocks, sticks or other debris from the area where the unit will be placed.
  

Additional Cleaning procedures:

In light of the recent H1N1 or "swine flu" outbreak, we have consulted with several area pediatricians on the best way we can help prevent our bouncers from spreading the flu.  All have advised wiping down our units with Clorox, which will kill the germs that may remain on our units.  This is done daily in addition to our normal cleaning procedures - if you see us wiping down the unit after your event, please do not take offense!  This is done to ensure that the unit is clean for the next event.

What can you do to help our cause?  Encourage frequent hand washing, before and after your little ones go in and out of the unit.  Have hand sanitizer available at your event, and if hand washing is inconvenient, encourage use of sanitizer frequently.  Ask parents of children you are inviting to keep their child home if they are showing symptoms of an illness to prevent spreading it to the other guests.

Payment Terms

A deposit of 50% of the total rental is required at the time your reservation is made.  The balance
is due when we arrive at your location before the unit is set up.

If you choose to pay the remainder of your balance with a credit card, your
card will be charged the evening before or the morning of your event.

We accept the following types of payment:

      
(discount offered for cash payments-call or email for details)

A $30 returned check fee will be charged for checks that are not honored by the issuing bank.